Remote Support

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My IT Solutions provide a complete range of IT services and solutions for small to medium size businesses.
These services are individually designed and built to suit your working practices and ensure that the technology your business is using is running effectively and efficiently. The following are some of the many IT Services and Solutions we can provide for your business, please click on any of the items for more information:


My IT Solutions' consultants have extensive IT experience, and can provide a variety of advice on all of your IT requirements including:

  • Developing an IT strategy
  • Developing IT security and user policies
  • Maximising the return on your IT investment
  • Software and technology audits
  • Selecting and implementing new hardware and software
  • Ensuring that you do not lose important data
  • Managing firewall and virus services
  • Document and template administration and management
  • Disaster Recovery
  • Remote access to your business's email and network

and much, much more....

Internet and Email

My IT Solutions can provide impartial advice and solutions on all aspects of Internet and Email, including: Internet access and Internet Service Providers, Email configuration and management, Internet and Email Security, Remote access to your business's network and email.

Purchasing Hardware and Software

My IT Solutions can recommend and supply any hardware or software your business may require, at a price your business can afford.

Online Backup

My IT Solutions Online Backup is the easiest way to ensure your data is securely, automatically and inexpensively backed up offsite.

Please click here for more information

Anti-Virus and Security

Today, not only do you have to worry about hardware failure and backups, you also need to protect your business's computers and network from viruses, worms, spyware and hackers.

My IT Solutions can recommend and provide Anti-Virus and Security solutions for your business's computers and network, that are cost effective and provide you with 'peace of mind' at a price your business can afford. These solutions can help you continue to use your computers in confidence, knowing:

  • Viruses, Trojan horses and worms will be automatically detected and removed from emails, attachments, and shared files.
  • You can surf the Internet without being watched by spyware or adware.
  • Your Anti-virus systems will automatically be updated whenever new viruses or threats surface.
  • When online, your computers are protected against hackers and identity theft.

My IT Solutions can also provide the following Anti-Virus and Security services for your business:

Anti-Virus Alert Response

My IT Solutions support technicians can regularly monitor your anti-virus software solutions to ensure that it has the latest virus definitions and updates, preventing infections and responding to infections should they occur.

Security Alert Response

My IT Solutions support technicians can regularly monitor your computers and network for vulnerabilities, and respond to network security breaches should they occur.

Admin and Support

Computers and technology have become such an integral part of our business that even the smallest of computer problems can have a major impact on your businesses operation and performance.

However, most small to medium size businesses do not have the necessary IT expertise and cannot afford to employ a full-time IT person. This is where My IT Solutions come in, as we provide a complete range of IT Admin and Support packages from 'pay as you' through to onsite and remote support services.

Please click here for more information

Remote Support

Our Remote Support service enables our support team to diagnose and fix your problems, as well as provide training without setting foot on your premises. This means we can quickly diagnose and fix most problems without the need for an onsite visit, reducing your downtime and onsite support costs.

Remote Server Monitoring

My IT Solutions Remote Monitoring service enables our support technicians to monitor and proactively support your servers for hardware, software and network failure. By monitoring your servers, our support technicians can often prevent such failures, and also ensure a quick recovery if such a failure should occur.

Computer Health checks

My IT Solutions can help improve the performance and reliability of your business's computers by regularly performing computer health checks which include: drive defragment, clearing temporary files, installing software updates/patches and applying bug fixes.

Remote Access

My IT Solutions Remote Access service provides seamless access to your home or office PC from any other computer with an Internet connection. It's the fastest, easiest, most reliable remote access solution available.

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User Training

My IT Solutions can help you realise the potential of your computers and technology and get the most from your IT investment. Our support team have experience of most major PC packages (and some of the more obscure) and can provide training in a wide variety of areas.


Please contact us for more information on any of the above IT services.

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